A woman complained about Air India services despite the ticket costing 4.5 lakh.

Content creator Shreyti Garg recently took to Instagram to share her disappointing experience during an Air India services from Delhi to Toronto. Despite paying a substantial sum of 4.5 lakh for the tickets for herself and her two young children, Garg highlighted the lack of in-flight amenities and the overall unpleasant journey.

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During the flight, Garg documented the issues on camera, expressing frustration over broken seats and the non-functioning in-flight entertainment system for three seats. She lamented being left in the dark, both literally and metaphorically, due to the malfunctioning lights and entertainment. Despite repeated complaints to the airline staff, including what seemed like a system reset, no improvements were made, leaving Garg and her family feeling helpless.

Mandira Bedi also joined the chorus of dissatisfaction with Air India’s customer service. In a passionate post on a platform, Bedi shared her struggles in attempting to contact Air India’s service executive.Air India services She criticized the airline for poor customer service, detailing multiple unsuccessful attempts to reach Flying Returns and a lack of response to promised callbacks.

Responding to Bedi’s grievances, Air India servicesAir India issued a prompt reply, expressing appreciation for her feedback and assuring that the concerns would be forwarded to the appropriate team for consideration and action. The airline encouraged Bedi to refer to their initial response and assured her of assistance through direct messaging in the future.

Before Bedi, actress Richa Chadha had used a similar platform to express dissatisfaction with both MakeMyTrip and Air India. Chadha referred to them as “saste cheats” (cheap cheats) and “scamsters,” specifically addressing an unexpected flight cancellation. She urged her followers to avoid using their services.

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These instances highlight growing discontent among celebrities regarding the quality of service provided by Air India, Air India services prompting public discussions about the need for improvements in customer service and overall flight experience.

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